Refunds in case of cancellation, Is reimbursed the amount paid if the cancellation is made within 24 hours Prices valid always 24 hour 365 days the year

           
         

 
 
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Transfer

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Terms and conditions of the use of Top Class Service

Top Class Services Travel conditions

  • Transportation is provided by Top Class Services that public online availability to perform the services and the related tariff
  • Top Class Services is the only entity with which the client establishes a direct contractual relationship on the basis of the present travel conditions
  • All of the 'Top Class Services data are given in the following categories. The contract between the customer and Top Class Services it is concluded when the customer receives the booking confirmation.

Bookings

  • Reservations are accepted immediatly
  • Upon confirmation of booking, the customer will receive an instruction to print the "Travel Summary", which is required to submit to on-board staff
In choosing the trip, based on the options provided when you make your reservation, it is the customer's responsibility to take into account the necessary time required by the various airlines for boarding activities, the possible unforeseen during the journey that can delay the arrival at the airport, ports and railway stations, the possible delays, the time it takes to collect your luggage

Refunds and Guarantees

  • Top Class Services refund guarantees for travel purchased
  • Top Class Services reserves the right to accept or not the purchase of credit
  • The discount bonus is not refunded in case of the cancellation
  • The bonus can only be used for services offered on the site as a percentage equal to your volume discount
  • It is not allowed to use the bonus only for a service
  • In case of partial redemption is calculated as a percentage to the total remaining credit
  • Refund in case of cancellation of the service made under the same conditions as described later
  • any communications info@transferskingdom.com

Data required for booking

The customer making the reservation must release its personal details, an email address, a telephone number and, for reservations services to / from ports and airports, also references the flight or ship. The phone number given must be valid in order to allow any emergency communications by the Operator on the same day of the trip

Presentation at the start

  • Customers are required to appear at the starting point shown in the "Travel Summary" at least 10 minutes before the scheduled time, unless it is specifically requested a more in advance during high season
  • The driver waits for customers late in the event of delayed aircraft, trains, ships for which is expected to wait up to 90 minutes for transfers not shared with other customers
  • For transfers shared the crew with other customers do not expect customers even in case of delayed flights.
  • In the travel summary the emergency number to contact the Call Center of the company Top Class Services

Luggage Transport

  • Customers must simply carry a luggage no more than that indicated by the booking system
  • The bag for skis is considered a large luggage
  • If customers do not respect these conditions the crew can refuse to carry out the transport service
  • Not allowed baggage containing flammable liquids
  • The baggage is not insured, so it is recommended to Messrs. customers not to carry valuables or to acquire special insurance policy
  • Any problems with your baggage must immediately be reported in a formal way by the passenger at the address listed on Trip Summary
  • If a baggage or lost property was found, the client will go to collect at Office which will be communicated.
  • Small pets are allowed, upon notice when booking

Smoke - Consumption of drinks and foods

And 'no smoking in vehicles and it is also forbidden to consume drinks or food of any kind

Responsibility of Top Class Services and of the customer

The Top Class Services takes care of the passengers, taking into account the minimum inconvenience that can still occur during the trip, always respecting the time specified in the Travel Summary
The Top Class Services declines all responsibility for those events for which it may have no control.
Here is a list by way of examples of this type of events:

  • unforeseen delays due to traffic
  • accidents that cause traffic blockage or damage to the vehicle
  • adverse weather conditions
  • problems caused by other customers
  • Vehicle retained by the police or the local authorities
  • mechanical problems of the vehicle
The passenger is liable to compensate all damages and failures caused by him at the vehicles or objects used to perform the service

Complaints and Request

All claims must be made to the Company Top Class Services which provides the service to the address indicated on the Travel Summary and in copy to the address info@transferskingdom.com
within 10 days from date of travel.

Acceptance of the conditions of travel

When a customer made an online reservation, through travel agencies or by telephone or email by operators in charge of booking, the customer accepts these conditions of travel

Cancellations

And 'possible to cancel a trip for any reason the booking cancellation directly to the Operator at the address listed on Trip Summary

Penalties

  • No penalty if the reservation is canceled in time exceeding 24 hours with total payment made refund
  • 80% of the price for cancellations made within 12 hours, with partial reimbursement of the payment
  • 100% of the price for cancellations made within the time specified or no notice of the cancellation

Supplements excluding

For delays of more than 15 minutes not due to delays from Planes, Trains and Ships applies a surcharge of € 15 for each fraction of 30 minutes

Travel summary

Travel on the list are given all the information on the reservation and on the driver who transports, including emergency numbers and email to contact the Company Top Class Services - info@transferskingdom.com
 

 

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